Pro Hockey Travel Inc. strongly advises all customers acquire Trip Cancellation & Supplementary Health Coverage (including but not limited to COVID coverage) for trips out of region, out of state/province, out of country or overseas.
Refunds and Exchanges
Pro Hockey Travel Inc. will not make exchanges or refunds unless a program or event is cancelled or postponed as discussed below in Refund Policy for Cancelled or Postponed Events.
Cancelled or Postponed Events
Pro Hockey Travel Inc may issue partial refunds ONLY if an event is cancelled in its entirety and not rescheduled. Refunds are subject to suppliers such as ice rinks returning full rental fees to Pro Hockey Travel Inc.
Merchandise Return Policy
All clothing merchandise is sold on a final sale basis. There are no refunds or cancellations. Clothing merchandise may be exchanged for the same item in a different size only, subject to availability. Exchange requests must be made within 30 days of purchase. The cost of returning and reshipping clothing merchandise for exchange shall be the responsibility of the consumer. All clothing returned for exchange must be unworn and in "'as new" condition.